•FREE shipping offered on domestic orders over $99 to the contiguous 48 states
•Flat-rate shipping offered on domestic orders under $99 to the contiguous 48 states
•International shipping rates are calculated and displayed at checkout
•Shipping costs are non-refundable
•Customers can file a claim for a lost package up to 90 days after shipping date
•The Flower Shop is not liable for customer error (i.e. inputting an incorrect shipping address)
•We accept returns up to 30 days after an order was fulfilled
•Sale items cannot be returned
•We do not accept returns for orders delivered outside of the United States
•Products marked as final sale cannot be returned
•Products must be unused, unworn, unwashed and in the same condition and packaging that they were received
•Customer is responsible for paying $10 flat-rate return shipping/re-stock fee
•Shipping costs are non-refundable
•If a refund is approved, a credit will be applied to the original payment method within 7-10 business days
•Due to varying bank policies, additional time may be required to process the transaction
•Credits may not show up until the next billing cycle